When you buy our goods, you have statutory rights if they are faulty. The following European Union notice explains the main legal guarantee rights. These rights apply independently of any additional voluntary commercial guarantee.
View the official legal guarantee notice as a PDF
Further information is available on the official EU portal Your Europe: legal guarantee.
To report a fault, contact us at info@magic-candles.de or call +49 176 31034407. Where possible, please include your order number and describe the problem. Your statutory rights do not depend on using a particular form.