Frequently Asked Questions

Our candles feature an outer spiral wick and a central wick. First, light the spiral wick. The flame travels around the candle, melting the wax inwards. Afterwards, light the central wick for the remaining, calm burn.

The spiral wick burns for approximately 2 hours. In this initial phase, the full visual magic of the candle unfolds as the flame elegantly travels along the spiral, bathing the room in a special light.

We use a lab-tested, high-quality premium blend of 60% soy wax and 40% beeswax. Our candles are 100% paraffin-free and provide a clean, low-soot flame.

Each Magic Candle (180 g) has a total burn time of approximately 20 hours. The spiral wick burns for about 2 hours, creating a distinctive visual experience. Afterwards, light the central wick for the remaining burn time.

The design guides the melting wax into the centre of the candle. Always use the candle on a heat-resistant surface and follow the instructions for use. Afterwards, light the central wick to continue burning the collected wax.

All our scented candles have a 5% fragrance content. We use high-quality premium fragrance oils, specifically dosed to pleasantly fill a room without being overpowering. Perfectly calibrated for a long-lasting fragrance experience.

Absolutely. Each candle comes in its own elegant cylinder box with marble and gold embossing. The high-quality design makes the set a perfect ready-to-gift present, requiring no additional gift wrapping.

Each candle comes in its own marble-look candle box with a fitted foam insert. Individual candles are shipped in this candle box. Bundles use additional shipping cartons holding up to two candles each; larger sets consist of several joined cartons.

If your candle arrives damaged, please contact us at info@magic-candles.de. We will review the issue and arrange an appropriate solution. Photos of the damage and packaging are helpful but voluntary and are not a condition for exercising your statutory rights. These rights remain unaffected.

Magic Candles is a German company based in Germany. In addition, MAGIC CANDLES is a registered and protected trademark throughout Europe. Our products are manufactured according to the strictest EU quality standards and shipped directly from Germany.